Return Policy

Return and Refund Policy

Last updated: January 1, 2025

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Period

You have 30 days from the date of delivery to return most items for a full refund or exchange.

Conditions for Returns

• Items must be unused and in original condition
• Original packaging must be intact
• All tags and labels must be attached
• Proof of purchase is required

Non-Returnable Items

• Personal care items
• Downloadable software
• Gift cards
• Custom or personalized products

Return Process

1. Contact our customer support to initiate a return
2. Pack the item securely in original packaging
3. Ship the item to the provided return address
4. Once received, we'll inspect the item and process your refund

Refunds

Refunds will be processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item shipped, defective product, etc.).